Everything it takes for practice
to be real
Fellow students are busy, there are no real clients yet, and a skill only grows through repetition. SimHelp is a trainer for counsellors and psychology students: full sessions with virtual clients at any time and as many times as you need.
Hold full consultations with AI clients
Clients of different ages with different requests — from a student to an elderly person. Each has their own personality, their own story and their own way of speaking. Learn to build rapport, explore feelings and agree on a next step.
See it in actionGet a debrief straight after the session
Not a mark, but a conversation about what happened: where you met the client's experience, where you rushed in with advice, which question was worth asking. The debrief arrives a minute after "goodbye" — while the session is still fresh.
Choose who to talk to and about what
The request, personality and backstory are visible before you start — you know who you are going to meet. You can repeat a difficult moment as many times as you need: the client will not get tired, will not take offence and will not tell your group about it.
Meet the clients
Behind every avatar is a life, a request and a voice of their own. Press "Meet" and hear what they come with.
What actually changes
Occasional practice turns into regular practice — and you start to see what a skill is made of.
Practice stops being an event
Not "we're meeting in triads on Saturday" but a session on any evening when you have a little time. Between classes, not instead of them.
It becomes safe to get it wrong
You can stay silent at the wrong moment, give advice you shouldn't, take a wrong turn — and go through the same conversation again. No real person pays for the mistake here.
No need to wait for your first client
You can start in the first month of your course, without waiting for supervision, a placement or someone willing to play the "client".
14 sessions with 9 different clients. The most common request: anxiety.
Less advice — that is good: you are asking more often than explaining.
You can see exactly what has grown
Every session leaves a debrief, and the debriefs add up to a picture: where you have become steadier and what still repeats from meeting to meeting. It is no longer "I think it's going all right".
Practice can be built into the course
If you train people for the helping professions — counsellors, social workers, teachers, healthcare staff — and keep running into the fact that students get too little practice and there is no one to assess it, the trainer solves both problems.
- Clients for your modules: the tutor sets the request, the personality and the skill to practise.
- The tutor sees the session itself and the debrief, not the student's account of it.
- As many practice hours as the course needs — they are not limited by the timetable or the number of places.
- You can start with one group and see what changes.
Pricing
Inside are practice minutes: you use exactly as many as your conversation with the client lasts.
For those who simply want to try.
- The same clients as on the full plans
- A debrief after every exercise — the same as on the full plans
- Your history is saved
About three meetings a week. Enough practice for a skill to start changing rather than just being tried out.
- Clients with core requests: anxiety, burnout, divorce, loneliness
- A debrief after every session
- Practising individual techniques in short exercises
- History and progress by skill
For those building up hours: daily practice and the whole catalogue without limits.
- All clients, including difficult scenarios and new ones as they appear
- Choice of the client's stance: open, guarded, low or resistant
- A debrief after every session and a monthly progress summary
- Support replies within a day
Frequently asked questions
Briefly, how the counselling trainer works and what it costs.
What is SimHelp?
SimHelp is an online trainer for counsellors and students on psychology and counselling programmes. You hold voice sessions with virtual clients, and after each one you get a debrief: what worked and what to work on.
Who is the trainer for?
Students training as counsellors who do not get enough practice. Newly qualified practitioners who want to build confidence before their first clients. Experienced practitioners who want to rehearse difficult situations: resistance, silence, boundaries. And universities and training centres that need practice for a whole cohort.
How is this different from practising in triads with fellow students?
A virtual client is available at any time and never steps out of the role. Their request, personality and backstory are set in advance, so the session feels like a real one. You can go through a difficult moment as many times as you need, and the debrief arrives straight after the meeting.
How does a session work?
You choose a client and see their request in advance. Then you talk by voice, as in a video consultation: you speak into the microphone and the client answers aloud. A full session lasts about 30 minutes; a short exercise on one skill takes a few minutes. When it ends, you get a debrief.
What do I need?
A computer or laptop with a microphone (headphones are more comfortable), a modern browser and a stable internet connection. There is nothing to install; everything runs on the website.
How much does it cost and how are minutes counted?
Your first 15 minutes are free for 3 days, no card needed. Only conversation time is counted. For more practice time — for yourself or for a whole cohort — write to us and we will set it up.
What about confidentiality?
The clients in the trainer are fictional, so there is no need to share real client stories. Your voice is not recorded. The text of conversations is stored only with your consent, which you can withdraw in your profile. Account data is stored on servers in the European Union.
Does the trainer replace supervision and training?
No. SimHelp gives you volume of practice between classes and before you meet real clients, but it does not replace training, supervision or personal therapy. It is a skills trainer, not psychological help.
Can the trainer be built into a course?
Yes. For universities, colleges and training centres we set up clients for a specific module, and the tutor sees the session itself and the debrief rather than the student's account of it. To discuss it, press "Get in touch" in the section for institutions above.